Ovation centers on SMS-based guest surveys. Word of Dish takes a different path: a QR on the Check, a 20-second voice survey in the guest's language, and per-dish sentiment — with no SMS and an honest, no-gating review path.
Guests scan a QR and speak — no phone number captured, no text messages. Word of Dish is email-only by design.
Feedback is tied to the exact items ordered, so you learn which dishes to keep, fix, or cut.
20+ languages including full RTL — tourists and locals leave feedback in their own language.
Every guest can reach Google; happy ones get an AI draft in their own words to edit and post themselves.
Comparisons reflect Word of Dish's design choices; evaluate Ovation on your own needs.